Tenant Information

Are you a tenant looking to rent a property? We let and manage furnished and unfurnished flats and houses across County Durham, Teesside and throughout the North East.

Tenant / Guarantor Fees

UNPAID RENT
Please Note: This will not be levied until the rent is more than 14 days in arrears.
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non- payment of rent.
LOST KEY(S) OR OTHER SECURITY DEVICE(S)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
£15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
VARIATION OF CONTRACT (TENANT’S REQUEST)
To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
£50 (inc. VAT) per agreed variation.
CHANGE OF SHARER (TENANT’S REQUEST)
per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
£50 (inc. VAT)
EARLY TERMINATION (TENANT’S REQUEST)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
EXISTING TENANCIES
While agents cannot charge fees to tenants (other than permitted payments) on tenancies starting after 1 June 2019, agents are allowed to charge fees on pre-existing tenancies until 31 May 2020.

Client Money Protection scheme: ARLA Propertymark Client Money Protection
Northgate Signature Certificate | Northgate Estates Certificate

All payments can be made by:
Bank Transfer – RBS – Northgate Signature – Sort Code 16-17-31 Account No. 11069052

We do not accept Cash Or Cheque payment.