Katrina Joyce

February 18, 2022

Northgate Estate Agents have been the best letting agents I have rented a property through. They ensured that the letting contract and costs involved were all clearly discussed and in stood before confirming the let, the payment process easy to set up and helped with the forms. Whenever I have had a maintenance emergency, they have promptly resolved the issue and whoever has attended the property for maintenance issues, checks and inspections have always showed respect to the property and myself. They are always easy to talk to, polite, understanding of my disabilities and vulnerabilities, plus they are always friendly to my young son. The only thing I could complain about, is the initial maintenance emails or if a contracted company is due to arrange coming and they don’t contact promptly or when I’m informed they will. I don’t like having to call the agent to get them onto the workmen as I know it’s been difficult during the pandemic and around my personal health issues. Otherwise I would and have highly recommended them to friends and family.

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