Jamie-Lee Head

February 28, 2022

Great service all round with a smooth check in to the property and group messaging system making conversation easy. The only let down has been some slow communications. We had to chase things upon waiting for our referencing to be approved as the process changed a few times due to what we needed to provide but this wasn’t clearly communicated at the time. Since moving in we’ve only raised one issue which was quickly picked up on but took a while for their engineer to reach out to us. Despite this, the agent did get back to us to chase things up so not sure if some staff are more proactive then others. Still really happy with the service and would rent a property through them again if and when we need to after leaving this property.

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